I was reminded of this article after a patient stopped me today to say, “I want to give you a compliment.” We haven’t unveiled the final result, so to speak, so I was curious what he would say.
“When I went into the operating room, I was pretty anxious. But hearing the music, you guys were rocking out and joking around, and I felt more relaxed.”
I’m glad our mood helped him relax! I do like to listen to music in the OR, and also keep the mood light when possible. I have been through many tense and intense moments while operating, so when we can be professional and at ease, it is nice – so there is some reserve when you have to ramp up! (Fortunately in plastic surgery, that doesn’t happen too often. Or at least, that’s how I like to proceed.) Also, I think having a positive relationship helps when you do have to demand more from the team.
And it’s such a lovely treat when patients give positive feedback – because I don’t expect it, I’m there to care for and encourage them.